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FAQ
Frequently asked questions
General1
Baking tool products are ready for pick up 1 day AFTER FULL PAYMENT is received (Same day pick up is possible if you provide us proof of payment online) ***If your order contains stamp cutters please note that same day or next day pick up is NOT possible.
For Stamp/Cutters standard production starts AFTER FULL PAYMENT IS RECIEVED. production time is 1 - 2 business days (1 - 3 stamp/cutters) , 4 to 6 cutters 3 - 5 business days, 7 to 10 cutters ready in 5 - 7 business days. You will be contacted (either via WhatsApp or email ) when your order is ready for pickup.
10 + cutters, bulk and wholesale order timelines will be provided upon request
All our Cookie cutters are made from PLA which is a biodegradable plastic derived from renewable resources including cornstarch, sugar cane, tapioca roots or even potato starch .
Hand wash only in lukewarm soapy water. They are NOT dishwasher safe. Keep away from direct sunlight, open flames and other sources of heat.
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